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Pinterest is a platform aimed at inspiring creativity and planning memorable experiences. They are seeking a Product Manager for Trust & Safety Tools to own the product strategy for internal tools that enhance trust and safety, driving their transformation towards an AI-first future.
Responsibilities
Own and drive the T&S Tools product roadmap, including review queue systems (PinQueue), entity inspection and management (Lookup), bulk operations, and domain management tools
Define and ship AI-native tool capabilities — MCP integrations, AI-assisted workflows, intelligent routing, model testing interfaces, and new experiences that fundamentally change how practitioners interact with T&S systems
Partner deeply with T&S practitioners — ops reviewers, ML engineers, risk analysts, policy teams — to understand workflows, identify friction, and deliver improvements that compound over time
Manage the internal customer experience across a diverse user base with different needs and technical depth
Triage inbound requests from cross-functional stakeholders, communicate priorities, and maintain roadmap focus
Skills
3+ years product management experience
Experience building products for internal users, operations teams, or enterprise customers
Strong user empathy — genuinely curious about how people work and motivated by making their workflows better
SQL proficiency — able to self-serve data investigation and analysis
Excellent stakeholder management — proven ability to juggle competing priorities from multiple teams
Strong written and verbal communication
Growth mindset with enthusiasm for AI — excited to learn and develop conviction about how AI transforms internal tooling
Bachelor's degree in a relevant field such as Computer Science, or equivalent experience
Trust & Safety or content moderation experience
Experience building or integrating AI-powered features
Background in ops efficiency measurement (AHT, throughput, cost metrics)
Benefits
The position is also eligible for equity.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
Relocation Statement: This position is not eligible for relocation assistance.
In-Office Requirement Statement: This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
Company Overview
Pinterest is a visual bookmarking tool for saving and discovering creative ideas. It was founded in 2010, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is
