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[Hiring] On Call Scheduler Week Nights @Cheer Home Care
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Role Description
Are you looking to make a POSITIVE IMPACT on the lives of older adults and caregivers with the work you do? We are seeking compassionate, organized, and solutions-oriented On-Call Scheduling Coordinator to support our caregiving team during overnight, weekday hours. This role is critical to ensuring continuity of care, timely staffing support, and exceptional service for our clients and caregivers. The On-Call Scheduling Coordinator serves as the first point of contact for urgent staffing needs, call-offs, schedule changes, and caregiver support after business hours.
Your duties on a typical day may include the following:
Reviewing Shift Notes
Clocking Caregiver In and Out
Scheduling Replacement Caregivers for Call-Outs
Support Caregivers During their Shifts
Answering Client Questions
Bringing Ease and Comfort to Our Clients and Caregivers Day
Coordinate caregiver coverage to ensure uninterrupted client care
Communicate professionally with caregivers, clients, and leadership teams
Escalate urgent concerns appropriately following company protocols
Support continuity of care and operational efficiency during overnight and weekend hours
Partner closely with operations and care teams to provide exceptional service
Maintain confidentiality and professionalism in all communications
On a Rare Occasion - Visiting a Client
Requirements
You shall be available to perform your on-call Duties during the following periods:
Beginning at 5:00 p.m. on Mondays, Tuesdays, Wednesdays, and Thursdays ending at 7:15 a.m. the following business day.
Staff meetings beginning at 9:15 am on each Monday - optional, 9:15 am on each Tuesday - optional, and Friday afternoon at 2:30 pm for a duration of one (1) hour.
There are no on-call responsibilities beginning Friday at 7 am until Monday at 6 a.m.
Beginning at 5:00 p.m. on any day preceding a Holiday and ending at 8:00 a.m. on the day immediately following that Holiday.
Compensation
Base Pay: You will be compensated $500.00, less applicable taxes and withholdings, per completed “Work Week” of on-call Duties performed.
This amount is intended to compensate you at the rate of $25.00 per hour for up to twenty (20) hours of work per Work Week.
These hours may fluctuate somewhat across the specific days within a work week but are not expected to exceed twenty (20) hours of actual work within a week.
Benefits
Paid weekly
Holiday pay: time and a half
Training and ongoing support
Benefits: health, dental, and 401(k) with 4% company match
